Frequently Asked Questions that may be of help to you when scrapping your vehicle
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Is Your Scrap Car Collection Service Really Free ?
Yes our scrap car service is 100% FREE no matter where you are in our coverage area we will collect your scrap car for FREE
Will You Pay Me Cash For My Car ?
Depending on what make & model your car is and the condition & location of the vehicle we can normally pay you something for the vehicle
if we can't we hopefully can still offer you free collection on your vehicle
How Much Will You Pay Me For My Car?
We will contact you by telephone and depending on the make and model and year of the vehicle ie dose the car start the location
of the vehicle how easy the collection is ie flat tyres flat battery ect we will make you an offer for your car based on the information
you can give us every vehicle circumstances are completely different therefore is priced differently
What’s a Log Book / V5C Document?
V5C also know as a log book has the vehicles details and the registered keepers details
this is normally issued to you by the Dvla after you have bought a vehicle
I Have Lost My Log Book V5 Document?
Don't worry we can still collect your vehicle but we will require a photo copy of your photo id and proof of address ie utility bill with your name and address displayed on the until bill if you have lost your V5C / Log book you must inform us before collection if you do not have photo id and proof of address we can not remove the vehicle if you have lost your Log Book
I Have A Private Number Plate That I Want To Keep ?
If you have a private number plate & you wish to keep that number first of all you will need to contact the Dvla
The Dvla will then send you the V778 Document Don't scrap or sell your car until you have made the transfer as you will lose your private number
When Will My Scrap Vehicle Be Collected?
Once you have completed our on line form one of our collection agents will telephone if collection is agreed by you a convenient date and time will be arranged for us to collect your scrap vehicle it could even be same day collection
Do I Need Road Tax To Scrap My Car?
No you do not need road tax to scrap your vehicle but if the vehicle is on the public highway and not on private property like a private driveway you will need to be displaying a valid tax disk if you remove the tax disk before we arrive you may be fined by the Dvla always wait until we arrive just to be on the safe side
I Have Unused Road Tax On My Vehicle Can I Claim My Car Tax Back?
You can get a refund for each full month still to run on the disc.
To get a refund for unused month's, the tax disc must be posted or delivered to DVA before the first day of the month.
To Claim A Refund you should use form V14(NI) available at Post Office ® Branches, Local Offices and on-line.
Your refund will be sent to you in the form of an account payee only cheque.
I Have Lost The Keys To My Vehicle Can You Still Remove It ?
Yes you can still scrap your car if you have lost your keys but please inform us before collection that there are no keys,
You will also need to produce photo id and proof of address and have the V5C/Logbook before we can open the vehicle we also require you to sign a disclaimer form that you give us permission to enter the vehicle
What Do I Need To Do Before You Collect My Vehicle ?
Before your scrap car or van is collected,
You need to remove the tax disk if you wish to receive a refund via the Dvla You also need to remove any personal belongings from the vehicle
then all you need to is get the keys and log book ready and our driver who will be happy to help you completed the V5 document / Log book on collection
Can I Remove Parts From My Vehicle?
Yes you can all we ask is that if you wish to remove parts just let us know what the condition of the vehicle in our contact us form comments section
Do I Need To Be With My Vehicle When It Is Collected?
We appreciate that you may have work commitments and maybe cant be with your Vehicle at time of collection don't worry just contact us and we can arrange the documents and keys to be collected.
I Have Changed My Mind After Arranging Collection Of My Vehicle?
All we ask is that if you have arranged a collection time and date with one of our collection agents and you have changed your mind you must contact us by telephone as soon as possible to cancel "Cancellations are only possible via telephone"